Traveler After Hours and Emergency Assistance

If you experience any air travel difficulties during your trip, contact Fox World Travel After Hours assistance (7:30 p.m. – 7:00 a.m. Central Time) at 800-388-9085 (code: A2D09).  Do not contact the airline directly. In all situations, where airlines permit, Fox World Travel will advocate on your behalf to make you trip as stress-free as possible. Don’t stand in line, call Fox World Travel after hours support. Feel free to download and print this emergency contact card for your trip.

When to Call After Hours Support

Supporting Distressed Travelers With:

  • In Route Changes
  • Airline Disruptions While Traveling
  • Hotel/Car Needs After Hours

Next Day Travel Needs

Normal travel arrangements will be best served by making reservations during normal business hours.

Fox World Travel
Business Travel Center 
Hours: 7:00 AM  – 7:30 PM  Central Time
Local Phone: 920-230-6467
Toll-Free: 866-230-8787
Agent Team Email: UWAgents@gofox.com
Fax: 920-236-8045
Online Support Desk: 866-230-8787 (option 3)
Online Team Email: UWOnline@gofox.com

Fox Meetings & Incentives – Groups 
Business Travel Center 
Hours: 7:00 AM  – 5:30 PM  Central Time
Local Phone: 920-230-6467
Toll-Free: 866-230-8787 (option 4)

Note:

  • During peak call volumes the agents might not be able to take the same measures due to excessively long hold times *(i.e. 1+ hours at times) with airlines. This is not uncommon especially during non-business hours.
  • If you are on hold for more than 4 minutes, you will be transferred to CCRA which is used in overflow situations. They provide backup support to Fox Emergency Service team and will be able to access your reservation to assist you with your call.

Concur Online Support and Assistance is available 24/7

Hours: 7:30 PM CST – 7:00 AM CST
Phone: 920-738-5808
Toll-Free: 800-388-9085
Code: A2D09

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